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ACM: create a clear label for sustainable Dutch products
The transition to a more sustainable agricultural sector in the Netherlands can only succeed if consumer demand for more-sustainable products increases. To help consumers in their decision-making processes regarding sustainable products, a clear and … -
Agro-Nutri Monitor 2022: the price-formation process of foodstuffs, and the reasons for purchasing organic products
This third Agro-Nutri Monitor aims to provide insights into price formation in the Dutch agricultural value chain, from farmers through to supermarkets, and to identify any problems in price formation that are impeding progress towards sustainability in … -
ACM campaign: Who sets retail prices in stores? Retailers, not suppliers!
Retailers must be free to set their own retail prices. Suppliers can only suggest recommended retail prices. This is the core message of the campaign ‘Who sets the price?’ (in Dutch: ‘Wie bepaalt de prijs?’), organized by the Netherlands Authority for … -
ACM: consumers find claims regarding carbon offset unclear
The information provided by businesses regarding carbon offset is not easy-to-understand for many consumers. One in two consumers sees little to no difference between carbon reduction and carbon offset. Most consumers do not understand the term … -
ACM publishes behavioral research into CO2 compensation when purchasing airline tickets
The Netherlands Authority for Consumers & Markets (ACM) has commissioned an investigation into the extent to which consumers understand the claims about CO2 compensation when purchasing airline tickets. Kantar has conducted research on behalf of the ACM … -
ACM orders Privilege to adjust its conditions, and to make early cancellations possible
Privilege B.V. offers consumers paid subscriptions on its website www.mijnprivileges.nl. Privilege calls its subscriptions ‘memberships’. With these memberships, consumers gain access to online auctions of various products and services. According to the … -
Guidelines for the clothing sector regarding the use of Higg MSI
The Netherlands Authority for Consumers and Markets (ACM) and the Norwegian Consumer Authority (NCA) have drawn up guidelines for the way in which the clothing industry can use the Higg Material Sustainability Index (Higg MSI) in their communications … -
ACM and its Norwegian counterpart issue guidelines for the clothing sector regarding the use of a material index in marketing communications
The Netherlands Authority for Consumers and Markets (ACM) and the Norwegian Consumer Authority (NCA) have drawn up guidelines for the way in which the clothing industry can use the Higg Material Sustainability Index (Higg MSI) in their communications … -
Greater choice of hybrid valuations for more types of homes
The Real Estate Valuers Register of the Netherlands (NRVT) has changed the rules for so-called hybrid valuations (or appraisals). These are valuations of, for example, homes, where a computer model is used, which is then checked by a valuer (or … -
Commitment decision for Greenchoice regarding sustainability claims
ACM declares a commitment of Greenchoice binding. Greenchoice commits to adjusting or stopping using certain sustainability claims on its website. It promises to inform consumers more clearly in order to avoid the risk of misleading consumers about …