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Commitment decision for Vattenfall regarding sustainability claims
ACM declares a commitment of Vattenfall Sales Nederland N.V. binding. Vattenfall commits to adjusting or stopping using sustainability claims on its website. It promises to inform consumers more clearly in order to avoid the risk of misleading consumers … -
Going forward, Greenchoice and Vattenfall will provide better information about sustainability to consumers
Energy suppliers Vattenfall and Greenchoice have made commitments to the Netherlands Authority for Consumers and Markets (ACM) promising to adjust or no longer use sustainability claims on their websites. The two suppliers have committed to informing … -
Shopify to take down fraudulent online stores from its platform
Online-store platform Shopify will take down online stores that violate consumer protection rules. Shopify will do so when European consumer authorities (including the Netherlands Authority for Consumers and Markets, ACM) report violations committed by … -
System operators expect tariff increases as a result of the high energy prices and investments in connection with the energy transition
System operators expect the tariffs that they are allowed to charge households in 2023 to increase by, on average, 10 euros per month. Large-scale users, too, are expected to pay more in 2023 for the transmission of electricity. This follows from the … -
ACM launches consultation on additional ways to improve utilization of scarce grid capacity for electricity
The energy transition and the electrification of the industrial sector has led to a significant increase in demand for capacity on the Dutch grid. This is one of the reasons behind the enormous scarcity of grid capacity. System operators must heavily … -
ACM takes into account the price cap for natural gas when setting the maximum tariffs for heat
When setting the maximum tariffs for heat, the Netherlands Authority for Consumers and Markets (ACM) will make sure that households that are connected to a heat network will also benefit from the price cap (in Dutch: prijsplafond). The maximum price for … -
ACM to assess whether suppliers comply with additional requirements and if they are well prepared for the upcoming winter period
The Netherlands Authority for Consumers and Markets (ACM) will conduct an additional assessment to see whether energy suppliers have sufficiently hedged their energy for fulfilling their current contracts with consumers. ACM will also check whether … -
ACM publishes draft guidelines regarding the rules for online platforms and search engines
The Netherlands Authority for Consumers and Markets (ACM) has published draft guidelines in which ACM explains how it interprets the transparency rules of the Platform-to-Business Regulation. The draft guidelines explain what information providers of … -
ACM publishes draft guidelines regarding the rules for online platforms and search engines
The Netherlands Authority for Consumers and Markets (ACM) has published draft guidelines in which ACM explains how it interprets the transparency rules of the Platform-to-Business Regulation. The draft guidelines explain what information providers of … -
For the advances connected to grid losses, ACM also takes into account the expected high energy prices in 2023
In July 2022, the Netherlands Authority for Consumers and Markets (ACM) announced that, in 2023, it will give distribution system operators (DSOs) an advance for the high costs connected to grid losses in 2022. Since the DSOs expect to incur high costs …