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ACM has approved TenneT’s commitment to the prevention of power outages
Dutch transmission system operator TenneT has drawn up a detailed plan consisting of measures to prevent power outages as much as possible. With this plan, TenneT alleviates the concerns of the Netherlands Authority for Consumers and Markets (ACM) about … -
ACM’s activities in 2021
In 2021, the Netherlands Authority for Consumers and Markets (ACM) will pay extra attention to three focus areas: the effects of the coronavirus (COVID-19) pandemic, the digital economy, and the energy transition. The digital economy and the energy … -
ACM: Ensuring that markets work well, also in 2021
In 2021, the Netherlands Authority for Consumers and Markets (ACM) will pay extra attention to three focus areas: the effects of the coronavirus (COVID-19) pandemic, the digital economy, and the energy transition. The digital economy and the energy … -
ACM takes action against online commercial intermediaries for government services
The Netherlands Authority for Consumers and Markets (ACM) has compelled the company behind websites such as mijnverklaring.nl and mijnkentekenbewijs.nl to stop its misleading practices vis-à-vis consumers. This company is the owner of various commercial … -
ACM to keep a close watch on refunds of vouchers and cancellations in the travel industry
The Netherlands Authority for Consumers and Markets (ACM) in 2021 will continue to keep a close watch on how the travel industry handles cancellations and refunds of tour packages in connection with the coronavirus (COVID-19) pandemic. This affects … -
Maximum heat tariffs go down slightly in 2021 for most households
The maximum tariffs that heat suppliers are allowed to charge an average household with its own connection decrease in 2021 on average by 0.7%. This is one of the conclusions of the Decision on maximum tariffs for heat suppliers, which the Netherlands … -
ACM Telecom Monitor: mobile-data consumption has increased
In the third quarter of 2020, people in the Netherlands consumed considerably more mobile data than in previous quarters. This is one of the conclusions of the Telecom Monitor that the Netherlands Authority for Consumers and Markets (ACM) published today. … -
Telecom Monitor for Q3 2020
The Telecom Monitor gives an overview of the trends and developments in: mobile services fixed telephony broadband television business network services bundles ACM uses data provided by the most important market participants in the telecom industry. The … -
Dutch municipality of Vijfheerenlanden must include costs in its rates for RV parks
The RV parks (or motorhome campsites) of the municipality of Vijfheerenlanden (which includes the towns of Leerdam and Vianen, and which is located in central Netherlands) compete unfairly with other RV parks in the municipality. The municipality offers … -
ACM sets 2021 maximum tariffs for the production and distribution of electricity and drinking water in the Caribbean Netherlands
The Netherlands Authority for Consumers and Markets (ACM) has set the maximum tariffs for the production and distribution of electricity on the islands of Bonaire, Saba, and Sint Eustatius. These tariffs will take effect on January 1, 2021. ACM has also …