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ACM imposes fine on TrendX for unfair commercial practices
The Netherlands Authority for Consumers and Markets (ACM) has imposed a fine on TrendX for having misled consumers about its delivery times, and about the online reviews on its websites www.trendx.nl and www.klooo.nl. On these websites, TrendX did not … -
ACM wishes to ban fake discounts when stricter rules come into effect
With the advent of new rules, the Netherlands Authority for Consumers and Markets (ACM) steps up its oversight over fake discounts. “The norms are clear now. Discounts must be genuine discounts on the lowest prices that had been previously charged. This … -
ACM recommends improving the protection of consumers and business customers in new Postal Act
In a letter to the Dutch Ministry of Economic Affairs and Climate Policy (EZK), the Netherlands Authority for Consumers and Markets (ACM) expressed its concerns about the bill containing amendments to the Dutch Postal Act. In the letter, ACM recommends … -
ACM: anti-competitive risks for some medical devices
The Netherlands Authority for Consumers and Markets (ACM) sees anticompetitive risks in some markets for medical devices. With regard to high-technological medical devices in particular, there are relatively few providers, and new providers face high … -
ACM: increase in transport tariffs necessary due to high energy costs
The Netherlands Authority for Consumers and Markets (ACM) has approved the tariff proposals for 2023 of the distribution system operators (DSOs) and of transmission system operator (TSO) TenneT, which operates the Dutch national high-voltage grid. In … -
Collaborations among employers on health care labor market cannot harm health care workers
Are employers allowed to collaborate as a way of dealing with the shortages on the health care labor market? Yes, they can, but their collaborations cannot harm the positions of health care workers. The Netherlands Authority for Consumers and Markets … -
With stricter rules for directory assistance services coming into force, ACM will take stricter action against violations
The Netherlands Authority for Consumers and Markets (ACM) will take stricter action against violations of the rules for paid directory assistance services. On December 16, 2022, stricter rules for these services will come into effect. ACM has sent market … -
ACM guidelines regarding the competition rules for the health care IT market have been well received
The guidelines called ‘Well-functioning markets for health care IT’ clarifies the application of the competition rules for improving the functioning of the market for health care IT systems. In the summer of 2022, the Netherlands Authority for Consumers … -
Unfamiliar with an online store? Check reviews before you buy
Many consumers make online purchases without checking the trustworthiness of online stores first, whereas purchases from unfamiliar online stores in particular may carry risks. This warning is issued by the Netherlands Authority for Consumers and Markets … -
ACM takes action against illegal private networks
Operating private natural-gas or electricity networks is a tremendous responsibility, and it requires a lot of knowledge and expertise. In order to safeguard the safety of networks as well as the rights of consumers, operation of such networks can only be …