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ACM: TenneT has implemented the measures it promised to prevent power outages as much as possible
Dutch transmission system operator TenneT has complied with its commitment to taking measures to prevent power outages as much as possible. The commitment was prompted by a power outage that occurred near the southern Dutch city of Eindhoven on June 17, … -
ACM: no need for collective price-fixing agreements among supermarkets about plastic packaging
The Netherlands Authority for Consumers and Markets (ACM) sees no need for collective price-fixing agreements among supermarkets regarding disposable plastic packaging. That has been ACM’s conclusion after conducting an informal assessment of an … -
ACM clears acquisition of Aegon Nederland by a.s.r.
The Netherlands Authority for Consumers and Markets (ACM) has cleared the acquisition of insurance company Aegon Nederland N.V. (Aegon) by rival company ASR Nederland N.V. (a.s.r.). Sufficient competition will remain on the markets where both these … -
Guidelines regarding Sustainability claims
The Netherlands Authority for Consumers and Markets (ACM) has updated the Guidelines regarding Sustainability claims. The guidelines contain rules of thumb and practical examples to help companies phrase their sustainability claims. Consumers and … -
ACM: revised guidelines offer more clarity regarding misleading and vague sustainability claims
Consumers are entitled to clear, complete, and concrete information about the sustainability aspects of products and services. Terms such as climate-neutral, sustainable or environmentally-conscious are too vague and therefore easily misleading. Consumers … -
ACM: households to be connected to the grid within 18 weeks, provided there is sufficient transmission capacity
The waiting time for new connections to the grid for households and other small-scale users is, in principle, 18 weeks at the most. Upgrades to existing connections in homes, for example for charging stations, heat pumps or solar panels, must be completed … -
More fixed energy contracts thanks to new ACM rules: consumers have plenty to choose from once again
On June 1, 2023, new rules regarding the early termination of fixed energy contracts went into effect, and this has resulted in energy suppliers offering more fixed contracts again. The Monitor on the consumer energy market of the Netherlands Authority … -
Following an ACM investigation, Pharmaxx has stopped its customer-recruitment activities
The Netherlands Authority for Consumers and Markets (ACM) will end its investigation into the sales practices of Pharmaxx because it recently stopped its customer-recruitment activities. In addition, Pharmaxx promised to compensate part of its customers. … -
European Commission publishes new guidelines on competition and sustainability
On 1 June 2023, the European Commission adopted its new Research & Development and Specialization Block Exemption Regulations, and published the accompanying Horizontal Guidelines. These guidelines also include a chapter on competition and sustainability. … -
ACM enforces new rules for directory assistance services, withdraws phone numbers that were used incorrectly
Since the stricter rules for directory assistance services went into effect, the Netherlands Authority for Consumers and Markets (ACM) has withdrawn 163 phone numbers from the 0906 series. Over the next couple of weeks, ACM will withdraw approximately 250 …