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Consumers are now better informed about updates when purchasing smart devices, thanks to ACM intervention
The Netherlands Authority for Consumers and Markets (ACM) has found that major Dutch electronics retailers bol.com, Coolblue, and Mediamarkt give, prior to the purchase, consumers that wish to buy smart devices online better information about software … -
ACM approves tariffs for basic set of postal services
The Netherlands Authority for Consumers and Markets (ACM) has approved Dutch postal operator PostNL’s proposal for the tariffs of the basic set of postal services for 2021. PostNL will increase stamp prices from EUR 0.91 to 0.96. That price falls within … -
ACM: food price monitor offers a first insight into pricing and obstacles for organic production
The costs that farmers and growers incur for producing organic agricultural products are covered by the revenues in five out of six examined cases. Only organic dairy farmers have, on average, made a loss. Farmers and growers experience several obstacles … -
ACM: rates charged by ATM operator Geldmaat to other banks not unreasonable, information about its services to be more transparent
The Netherlands Authority for Consumers and Markets (ACM) has established that the rates that Dutch ATM operator Geldmaat charges other Dutch banks for using the new (yellow) ATMs are in a reasonable proportion to the costs. Information about the rates … -
Annemarie Sipkes elected BEREC Chair 2022
Today, on 1 October 2020, the BEREC Board of Regulators elected the BEREC Chair for 2022, Ms Annemarie Sipkes – the Director of the Telecommunications, Transport and Postal Services Department at the Netherlands Authority for Consumers and Markets (ACM). … -
ACM Telecom Monitor: Dutch call more during coronavirus crisis
In the second quarter of 2020, the coronavirus (COVID-19) crisis had noticeable effects on telephony and data consumption in the Netherlands. This is one of the conclusions of the Telecom Monitor that the Netherlands Authority for Consumers and Markets … -
Telecom Monitor for Q2 2020
The Telecom Monitor gives an overview of the trends and developments in: mobile services fixed telephony broadband television business network services bundles ACM uses data provided by the most important market participants in the telecom industry. The … -
Four cigarette manufacturers fined 82 million euros for distorting competition
The Netherlands Authority for Consumers and Markets (ACM) has imposed fines totaling more than 82 million euros on four major cigarette manufacturers. Between July 2008 and July 2011, they distorted competition. They exchanged information, through … -
Fines on four cigarette manufacturers for distortion of competition
The Netherlands Authority for Consumers and Markets (ACM) has imposed fines on four major cigarette manufacturers, totaling over 82 million euros. Between July 2008 and July 2011, they distorted competition. They exchanged information about future prices … -
In memory of Jarig van Sinderen, former Chief Economist of ACM
It is with great sadness that we learned of the passing of Jarig van Sinderen, PhD. As the first Chief Economist of our organization, Jarig played a prominent role in the economic research and studies that underpinned most of ACM’s work. Jarig built ACM’s …