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Lack of clarity regarding contracted health care as well as emphasis on price pose risks for insured
When deciding to switch or not to switch health insurance policies, more than one in three insured were not aware that negotiations over reimbursable health care were still ongoing between health care providers and health insurers. In addition, 70 percent … -
Code amendment decision regarding the discount for interruptible capacity
The Authority for Consumers and Markets (ACM) has taken a decision to amend the discount for interruptible capacity to 95,41%. The amended discount percentage follows from the fact that, in its calculations thereof, ACM took into consideration the recent … -
Opening remarks Cateautje Hijmans van den Bergh to the ACM conference on fair design in e-commerce
Good afternoon, I’m delighted to welcome you all to this seminar on fair design in e-commerce: welcome to you who came to our offices and to you attending online from many different places around the world. It is uplifting to see so many people from … -
Fair Design in E-Commerce, materials of the ACM-seminar
To celebrate its 10 year anniversary and to highlight its updated Guidelines on the Protection of Online Consumers, the Authority for Consumers and Markets (ACM) organised a seminar on Fair Design in E-commerce on 5 April 2023. The hybrid event was … -
ACM's response to CMA’s draft guidance on environmental sustainability agreements
With this letter, ACM responds to the open consultation of the draft guidance on environmental sustainability agreements of the CMA. ACM welcomes the proposed draft, expresses its support and makes a few suggestions for further improvement. … Duurzaamheid … -
ACM rejects complaints about Amsterdam Airport Schiphol’s adjusted charges
The Netherlands Authority for Consumers and Markets (ACM) has rejected complaints filed by airlines about Amsterdam Airport Schiphol’s adjusted charges that went into effect on April 1, 2023. The complaints are based on, for example, the long lines at the … -
ACM publishes guidelines regarding the rules for online platforms and online search engines
The Netherlands Authority for Consumers and Markets (ACM) has published guidelines in which ACM explains how it will interpret the rules laid down in the Platform-to-Business Regulation. These rules apply to online platforms and online search engines. … -
ACM is readying itself for enforcing the new EU rules regarding the digital economy
The Netherlands Authority for Consumers and Markets (ACM) is readying itself for major changes that are underway because of the new European rules regarding oversight of the digital economy. For example, ACM has finalized guidelines in which it explains … -
ACM clears Roompot to acquire Landal GreenParks after selling 30 holiday parks to Dormio Group
The Netherlands Authority for Consumers and Markets (ACM) has conditionally cleared the acquisition of holiday village park chain Landal GreenParks by rival chain Roompot. Roompot must first sell 30 holiday parks to resort and hotel chain Dormio Group. … -
ACM Telecom Monitor for Q4 2022: landline calls and texting significantly decreased
Over the past four years, the number of text messages sent from mobile phones in the Netherlands has dropped from 3.3 billion in 2019 to 2.3 billion in 2022. The number of voice minutes over fixed telephony has decreased to 6.3 billion in 2022. These …