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ACM launches market study into the functioning of the Dutch savings market
The Netherlands Authority for Consumers and Markets (ACM) has launched a broad market study into the functioning of the Dutch savings market. Consumers that put money aside benefit from savings account rates that are as high as possible. Sufficient … -
ACM compels online store TI-84shop to deliver and give refunds on time
Online store TI-84shop must refund the money of consumers within 14 days if they invoke their right of withdrawal (cooling-off period). The online store must also clearly state delivery times, and must improve its customer service so that it can be … -
Effective digital oversight is crucial for responsible digitalization
Going about your business online has become an inextricable part of today’s society. Both the government and the corporate sector offer their services digitally, and the technological developments in this area follow each other in rapid succession. This … -
ACM’s letter generator for complaint letters makes it even easier to exercise your rights
Exercising your rights with the sample letters provided by consumer information portal ACM ConsuWijzer has become even easier. Today, the Netherlands Authority for Consumers and Markets (ACM) has launched a letter generator, which helps you easily tailor … -
ACM launches investigation into illegal arrangements involving IT devices
The Netherlands Authority for Consumers and Markets (ACM) has launched an investigation into potentially illegal arrangements between an internationally operating manufacturer of IT devices and its distributors. In addition, ACM investigates whether the … -
Europe offers influencers tool for compliance with the rules
The European Commission today launched the ‘Influencer Legal Hub’. This tool has been specifically created for influencers, content creators, marketers, agencies, trademark owners, and other groups of advertisers that target online consumers. With the … -
ACM checks whether energy suppliers are ready for the winter period
The Netherlands Authority for Consumers and Markets (ACM) has requested financial data from all energy suppliers in order to check whether they are well-prepared for the coming heating season. ACM checks whether energy suppliers have sufficiently hedged … -
ACM calls on data intermediation service providers to pre-register in connection with the upcoming DGA
The Data Governance Act (DGA), the new digital legislative package regarding data intermediation services and data-altruistic organizations, came into force on September 24. The DGA promotes data sharing, and its objective is to have more data become … -
ACM sees increase in number of fixed energy contracts with lower prices
The Netherlands Authority for Consumers and Markets (ACM) sees that the number of fixed energy contracts has risen sharply compared with last month. In addition, more new fixed contracts with prices below the price cap are offered. These are some of the … -
ACM sees reason for reduced transport tariff for batteries
Through its power to set the transport tariffs, the Netherlands Authority for Consumers and Markets (ACM) supports initiatives that relieve stress on the grid and that make the grid more flexible. As such, we help realize the transition to a sustainable …