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The current state of the Dutch postal market
Dutch consumers and businesses send less and less mail. In the last five years, the number of sent mailpieces has dropped by a third. In 2014, consumers and businesses sent a total of 3.5 billion mailpieces. Mail transport companies have partially offset … -
ACM: postal company PostNL must stop frustrating its competitors
Dutch postal company PostNL failed to share clearly with other postal companies part of its tariffs and conditions for mail delivery. Consequently, Van Straaten Post and Intrapost, two smaller rival postal companies, did not know what conditions they … -
Dutch postal company PostNL is allowed to raise stamp rate to 73 cents in 2016
The stamp rate for regular domestic mail will be raised to 73 cents on January 1, 2016. The price for delivering standard parcels in the Netherlands will remain EUR 6.95. The Netherlands Authority for Consumers and Markets (ACM) assesses whether any price … -
ACM restricts PostNL’s ability to increase prices in 2016
Intervention by the Netherlands Authority for Consumers and Markets (ACM) is set to reduce postal company PostNL’s ability to increase prices for 2016. Without the intervention, PostNL could have increased prices by a further 14%. The move concerns the … -
Postal company PostNL charges competitors too high tariffs
Dutch postal company PostNL puts its rival postal companies at a disadvantage by charging them too high a tariff. The Netherlands Authority for Consumers and Markets (ACM) wishes to see that PostNL charge its competitors the same tariffs as those that it … -
Dutch postal company PostNL delivered letters on time in 2014
In 2014, Dutch postal company PostNL met the statutory requirement of delivering at least 95 percent of letter-size mail the next delivery day. That is the conclusion the Netherlands Authority for Consumer and Markets (ACM) has drawn in its annual … -
Dutch postal company PostNL will adjust its cost allocation method
The Netherlands Authority for Consumers and Markets (ACM) has established that the method that Dutch postal company PostNL intended to use for the allocation of the costs of the universal service obligation (USO) does not comply with legal requirements. … -
Dutch postal company PostNL put competitors at a disadvantage in tender process
Dutch postal company PostNL has violated the Dutch Postal Act, which was revealed by the tender process for postal services of the city of Rotterdam, the second largest city in the Netherlands. PostNL failed to share important tariff information with … -
2014 ACM Annual Report
ACM takes a broader perspective when dealing with market and consumer problems. ACM subsequently selects the instrument or a combination of instruments that offers the highest probability of producing a structural solution to the problem. Sometimes the … -
ACM: it is the result that counts
The outcome of the work that the Netherlands Authority for Consumers and Markets (ACM) carried out in 2014 amounted to EUR 1.2 billion. This has been revealed in ACM’s annual report, which has been published today. ACM has also released its annual …