Search publications
142 results found
-
Trends and facts of the Dutch postal market in 2015
Today, the Netherlands Authority for Consumers and Markets (ACM) has published the state of the Dutch postal market in 2015 based on a survey among 26 of the largest postal companies in the Netherlands. Trends of the Dutch postal market Postal companies … -
Stamp rate to increase to 78 cents in 2017
The stamp rate for regular domestic mail will increase to 78 cents in 2017. That is 5 cents higher than today. Organizations and businesses that use a franking machine will also be paying more. The stamp rates for franked mail will increase to 72 cents, … -
Parcel Market Scan – final version
The Netherlands Authority for Consumers and Markets (ACM) wishes to continue to keep a close eye on the parcel delivery market, and will therefore, from 2017, include this market segment in its annual monitor of the postal services market. The main … -
ACM to keep a closer eye on parcel delivery market
Dutch consumers continue to shop online in droves. The number of parcel deliveries has therefore grown tremendously over the past few years. The parcel delivery market is changing at great speed. For example, providers have concentrated their efforts on … -
PostNL delivered letters on time and had enough locations in 2015
In 2015, Dutch postal company PostNL met the statutory requirement of delivering at least 95 percent of letters the next delivery day: 96.4 percent of letter-size mail and 96.8 percent of mourning cards and medical letters were delivered on time. PostNL … -
PostNL is allowed to raise tariffs by 8 percent for 2017
Dutch postal company PostNL is allowed to raise the tariffs for a basic set of postal services by 8 percent on average. This set is also called the universal service obligation (USO). These USO tariffs may be raised even further, in case PostNL did not … -
2015 Protocol on working arrangements between ACM and Ministers
Under Section 2 of the Establishment Act of the Netherlands Authority for Consumers and Markets, the Netherlands Authority for Consumers and Markets (ACM) enforces compliance with a number of laws concerning market oversight, which fall under the … -
Smaller postal firms to keep access to next-day delivery market
Smaller postal companies should continue to be able to gain access to the delivery network of major Dutch postal company PostNL. That way, competition can continue to exist on the market for next-day delivery. Access to PostNL’s delivery network is … -
ACM is in favor of clear rules when choosing between public interests
The Netherlands Authority for Consumers and Markets (ACM) has achieved impressive results for 2015: ACM’s work has generated benefits for consumers of approximately EUR 1.3 billion. That corresponds with EUR 170 per household. ACM has imposed fines in … -
PostNL may not put rival postal companies at a disadvantage
Dutch postal company PostNL gave preferential treatment to its own customers over other postal companies. This is prohibited under the Dutch Postal Act. Discounts offered to PostNL’s customers must therefore also be offered to rival postal companies. In …