Search publications
142 results found
-
ACM: Postal operators reach employment contracts with 80% of postal workers
Dutch postal operators have concluded employment contracts with at least 80% of their postal workers. In doing so, they meet the statutory standard, and enforcement will not be necessary. The Netherlands Authority for Consumers and Markets (ACM) has come … -
Decision on mandate, authority and authorization of ACM of 13 September 2013
The Netherlands Authority of Consumers and Markets has the mandate, authority and authorization to take decisions and perform other actions in relation to several specific acts and regulations. This decision amends the Decision on mandate, authority and … -
Decision on mandate, authority and authorization of ACM of 2 April 2013
The Netherlands Authority of Consumers and Markets has the mandate, authority and authorization to take decisions and perform other actions in relation to several specific acts and regulations. This decision contains rules regarding said mandate, … -
ACM appoints Annemarie Sipkes as Director of Telecommunications, Transport and Postal Services Department
The Board of the Netherlands Authority for Consumers and Markets (ACM) is pleased to announce the appointment of Annemarie Sipkes as Director of the Telecommunications, Transport and Postal Services Department. Henk Don, Member of the Board of ACM, … -
PostNL delivered letters on time in 2016
In 2016, Dutch postal operator PostNL met the statutory requirement of delivering at least 95 percent of letters the next delivery day: 96.4 percent of letter-size mail, funeral cards, and medical post were delivered on time. PostNL also has enough … -
PostNL is granted 7.1 percent additional headroom to increase the tariffs of the basic set for 2018
Dutch postal operator PostNL is allowed to raise the tariffs of the basic set of postal services for 2018. This set is also called the universal service obligation (USO). The additional headroom is 7.1 percent. This has been determined by the Netherlands … -
More parcels and less mail delivery in 2016
The Netherlands has a growing delivery market: the parcel market is growing faster than the mail market is declining. In 2016, the total turnover from mail and parcel deliveries increased to nearly EUR 3 billion, the highest level since 2013. Most … -
PostNL must continue to offer access for 24-hour bulk mail
Business senders continue to have options Businesses and organizations continue to be able to choose from multiple postal operators for their 24-hour bulk mail. That is because PostNL must continue to offer other postal operators access to its sorting and … -
Multiple postal firms can continue to offer 24-hour delivery of bulk mail
Businesses and organizations will continue to be able to choose from multiple postal companies for the delivery of their 24-hour bulk mail. That is because Dutch postal company PostNL must continue to grant access to its sorting and delivery network to … -
PostNL reinstalls collection box in Dutch town
Dutch postal company PostNL has reinstalled a collection box in the town of Overschild in the northern Dutch province of Groningen. It did so after residents in Overschild had filed a request for enforcement with the Netherlands Authority for Consumers …