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ACM guidelines to clarify competition rules for health care IT markets
No impediments to the exchange of data, no abuse of vendor lock-in, but, at the same time, giving room to collaborative procurement among health care providers, and the use of standards. These are some of the recommendations in the draft version of the … -
Joint European consumer authorities force TikTok to make changes
TikTok will bring its practices more in line with European consumer rules. This has been the result of various discussions with European consumer authorities. The Netherlands Authority for Consumers and Markets (ACM) was also involved in these … -
ACM launches campaign to help seniors search online more safely
Seniors that conduct online searches often are not aware that companies pay to appear at the top of search results. At the same time, many consumer problems often begin with an online search and a click on an ad that leads to an untrustworthy site. A … -
ACM: Daily penalty payments if cable operator Ziggo violates the rules for free modem choice in July
There are still areas where cable operator Ziggo does not offer a free choice of modems. This means that Ziggo is in violation of the rules that came into effect early this year. Therefore, the Netherlands Authority for Consumers and Markets (ACM) is … -
ACM: Stricter rules for online sellers
On 28 May 2022, additional rules come into effect for online sellers in order to protect consumers in the digital economy better. For example, an explicit ban on posting fake reviews will be introduced, and sellers that make online offers to consumers on … -
ACM to publish guidelines regarding the rules for platform companies and online businesses
Online platforms, such as marketplaces, search engines, and booking sites, need more clarity about how to interpret the Platform-to-Business Regulation (P2B Regulation). This has been one of the conclusions of a market study that the Netherlands Authority … -
ACM certificates for price comparison websites of telecom plans will help consumers make well-informed choices
Price comparison websites for telecom plans can file applications for certificates with the Netherlands Authority for Consumers and Markets (ACM). Such certificates tell visitors that certified price comparison websites meet a set of eight quality … -
ACM anticipates savings for Dutch households of up to 200 million euros per year because of fiber-optic arrangements
The Netherlands Authority for Consumers and Markets (ACM) has published a draft decision following recent proposals from Dutch telecom operator KPN and fiber-optic company Glaspoort regarding lower tariffs and improved conditions for access to their … -
ACM calls on the market to help revise the Guidelines on the protection of the online consumer
The Netherlands Authority for Consumers and Markets (ACM) wishes to revise its Guidelines on the protection of the online consumer. Such a revision is necessary because developments in the digital economy follow each other in rapid succession. That … -
ACM Telecom Monitor for Q4 2021: approximately 1 million households without television plan
Approximately one million households in the Netherlands do not have a television plan. The number of television plans has slowly but steadily decreased since 2014, and, in late 2021, dropped to 7.3 million. These are some of the conclusions of the most …