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ACM launches investigation into heat suppliers that operate without licenses
The Netherlands Authority for Consumers and Markets (ACM) has launched an investigation into heat suppliers that unlawfully supply heat without a license. ACM has received reports from heat consumers who wondered whether their heat suppliers had the … -
Revised Dutch Heat Act in effect
On 1 July 2019, the revised Dutch Heat Act (in Dutch: Warmtewet) came into effect. One important change is that the Netherlands Authority for Consumers and Markets (ACM) will set multiple tariffs that are associated with the supply of heat. Furthermore, … -
Heat customers with heat pumps are also entitled to compensation after interruptions
Heat suppliers must pay their customers compensation if their supply of heat is interrupted for a period of four hours or longer. This does not apply to situations where the interruption was announced at least three days in advance. Heat consumers that … -
Heat tariffs to increase in 2019 because of taxes and link with gas price
In 2019, consumers and businesses that get their heat from individual-building heating or district heating will pay, on average, 164 euro more than in 2018. This is the result of the maximum tariffs for heat that the Netherlands Authority for Consumers … -
Users of individual-building and district heating to pay EUR 58 more in 2018
In 2018, consumers and businesses that get their heat from individual-building heating or district heating will pay on average EUR 58 (including VAT) more than in 2017. On average, they will pay EUR 1,151 in 2018. This is the result of the maximum tariffs … -
Vestia must send annual bills for heat and cold storage
Dutch housing corporation Vestia must send at least once a year a bill to 30 inhabitants of the town of Naaldwijk that have had heat and cold storage since 2014. These bills must clearly specify how much energy each household has consumed. The Netherlands … -
Individual-building and district heating to cost EUR 24 more in 2017
In 2017, consumers and businesses that get their heat from individual-building heating or district heating will pay on average EUR 24 more than in 2016. Approximately half a million consumers and a share of the small and medium-sized businesses are … -
Price for heat slightly decreases in 2016
The Netherlands Authority for Consumers and Markets (ACM) has set the maximum tariffs of the Dutch Heat Act for 2016. The most important tariff is the maximum tariff for supplying heat. Next year, average households will almost pay as much as they did … -
ACM favors study into the Dutch Heat Act
The Netherlands Authority for Consumers and Markets (ACM) is of the opinion that a study should be conducted into the No More Than Otherwise principle (in Dutch: Niet-Meer-Dan-Anders-principe or NMDA) in the Dutch Heat Act. According to this principle, … -
Price for heat decreases by EUR 20
The Netherlands Authority for Consumers and Markets (ACM) has set the maximum tariffs according to the Dutch Heat Act for 2015. The most important tariff is the maximum rate for supplying heat. For an average household, this tariff decreases by EUR 20 …