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2023 ACM Annual Report: New rules and duties call for a new form of oversight
The Netherlands Authority for Consumers and Markets (ACM) is preparing itself for a new form of oversight. It does so following the introduction of a series of new European laws for online platforms and providers of online services. For example, ACM in … -
2022-2023 Annual Report on Net Neutrality
Each year, ACM publishes a report regarding its enforcement of the net neutrality regulation (EU Regulation 2015/2120). This annual report covers the period from April 30, 2022 through April 30, 2023, and includes an overview of next year’s key … -
ACM Annual Report on Net Neutrality: action against zero-rating service, and input in the discussion on fees for content providers
In 2023, Dutch telecom operator T-Mobile stopped offering its zero-rating service ‘Data-free Music’ (in Dutch: Datavrije Muziek) after the Netherlands Authority for Consumers and Markets (ACM) had pointed out, following a ruling of the European Court of … -
ACM Annual Report: markets do not automatically work well
Last year, the shocks on the energy market had a major impact on the work of the Netherlands Authority for Consumers and Markets (ACM). As a result of the sharp increases in energy prices, ACM tightened its oversight of the energy sector. In 2022, it … -
Volatile markets call for improved economic resilience
The markets that the Netherlands Authority for Consumers and Markets (ACM) oversees have been dramatically impacted recently by major, sudden events: the COVID-19 pandemic, the effects of climate change, the Russian invasion of Ukraine, and, on a … -
2021 ACM Annual Report
Making sure that markets work well for people and businesses, now and in the future. That is the mission of the Netherlands Authority for Consumers and Markets (ACM). In well-functioning markets, businesses are able to compete effectively on price, … -
ACM: more protection needed for raising confidence in the digital economy
In its annual report, the Netherlands Authority for Consumers and Markets (ACM) states that it seeks to protect the interests of people and businesses in the digital economy. This is necessary for preventing people and businesses from losing confidence in … -
2019 ACM Annual Report
In the 2019 Annual Report of the Netherlands Authority for Consumers and Markets (ACM), ACM explains how it ensures that markets work well for people and businesses. Through effective oversight, ACM made a difference, and helped boost confidence in … -
InSight 2019 – Consumer protection in a changing society
InSight is ACM’s annual statement with recommendations to the Dutch legislature. As the digital economy continues to evolve, and the number of independent contractors keeps on rising in all segments of the job market, consumer protection is in need of a … -
ACM Annual Report 2018
The ACM Annual Report provides an overview of ACM’s results in 2018. Some of the highlights can be found on page 2 of the annual report. In our annual report, we explain how ACM wishes to ensure that markets work well for people and businesses. We …