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Commitments of KLM and Schiphol to ACM: level playing field at Schiphol airport
KLM Royal Dutch Airlines (KLM) and Amsterdam Airport Schiphol will no longer have any contact about growth opportunities of other airlines. Schiphol will independently develop its own plans for investments, charges, and marketing strategy. This has been … -
From now on, D-reizen and CheapTickets.nl are clear about prices
From now on, Dutch tour operators D-reizen and CheapTickets.nl will be clear about the prices for their tours. This means that the prices will include all unavoidable costs. Other unavoidable costs that are variable will be presented at a single glance … -
Commitments to ACM improve competition in ready-mix concrete sector
Companies in the ready-mix concrete sector will be better able to compete with one another following commitments made by the sector to the Netherlands Authority for Consumers and Markets (ACM). Seven ready-mix concrete firms, which are Mebin B.V., … -
ACM is positive about European solution for hotel booking website Booking.com
Today, competition authorities in France, Italy, and Sweden accepted commitments from online booking website Booking.com. Under these commitments, hotel owners are allowed to offer lower prices for their rooms on platforms other than Booking.com. … -
ACM: Dutch rental agencies to adjust their procedures
Dutch rental agencies NederWoon Verhuurmakelaars and Rots Vast have made commitments to the Netherlands Authority for Consumers and Markets (ACM) that they will no longer charge lessees any agency fees when acting as an agent between lessors and lessees. … -
Buma/Stemra promises ACM to offer more options in music copyright management
Dutch copyright collecting society Buma/Stemra will offer composers and songwriters more options in the management of their music copyrights. This has been laid down in a commitment Buma/Stemra made to the Netherlands Authority for Consumers and Markets … -
Commitment decision regarding mobile operators
On January 7, 2014, the Netherlands Authority for Consumers and Markets (ACM) issued a commitment decision. With this commitment decision, ACM has accepted the commitments made by telecom companies KPN, Vodafone, and T-Mobile. In the decision, ACM has not … -
Groupon to give consumers clearer information
Groupon Netherlands has given the Netherlands Consumer Authority (CA) a commitment it will adjust its procedures in order to prevent consumer problems from happening in the future. The commitment was prompted by indications submitted by consumers. It had … -
Fletcher Hotels to explain its promotional deals more clearly to consumers
Fletcher Hotels Holding B.V. has made a commitment to the Netherlands Consumer Authority (CA) that it will inform consumers more clearly in case of voucher deals. These are promotional deals involving hotel vouchers. The commitment was prompted by … -
Dutch online mobile-phone shop Mobily.nl promises to correct problems
On February 9, 2012, enforcement officials of the CA (Netherlands Consumer Authority) sat down with the owner of Mobily.nl, an online shop that primarily sells mobile phones. At this meeting, the CA officials raised a number of problems that consumers had …