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Battle for triple-play bundles intensifies
Telecom Monitor in 2013 ACM Annual Report Competition in the telecom market focuses more and more on triple-play bundles. This was revealed by the annual Telecom Monitor, which the Netherlands Authority for Consumers and Markets (ACM) published together … -
ACM refers Nokia spam case to Belgian and Finnish regulators
The Netherlands Authority for Consumers and Markets (ACM) carried out an investigation into Nokia Netherlands following consumer complaints about potential spam. Through anti-spam website www.spamklacht.nl, ACM received complaints from consumers about … -
2013 Telecom Monitor Q1: Broadband subscription speeds continue to increase
Broadband speeds continue to increase: 37 percent of all subscriptions have download speeds of 30 Mbps or higher Text messaging volume has decreased by a third (-36 percent) Usage of mobile internet continues to increase substantially (+58 percent) … … -
2012 Telecom Monitor: mobile operators report lower turnovers because of decline in text messaging volumes
Fewer text messages and voice minutes result in lower turnovers of mobile operators. Data usage continues to increase. 65 percent of fixed-telephony connections is digital, 10 percent is based on ISDN, and 25 percent is based on traditional PSTN networks. … -
Netherlands Consumer Authority fines provider of sms-services
The Netherlands Consumer Authority is imposing fines amounting to a total of EUR 1,190,000 (one-million-one-hundred-and-ninety-thousand euro) on Artiq Mobile B.V. and Blinck International B.V. - trading under the name of Celldorado - for the large-scale … -
Consumer Authority issues warning about misleading Valentine's messages
The Consumer Authority is warning against misleading Valentine's messages. During the Valentine's period, young people in particular send and receive (secret) messages of love and many SMS service providers are cleverly taking advantage of this trend by … -
Consumer Authority: hands full with national and international violations of consumer law
In the first half of 2009, the Consumer Authority launched a large number of investigations into national and international violations of consumer rights. The enforcement authority announced this today in its half-yearly report. The violations observed by … -
Consumer Authority issues warning about Valentine messages
In anticipation of Valentine's Day, many text messaging service providers are extremely active. On Valentine's Day many young people in particular receive and send love letters and messages, often anonymous. Many text messaging service providers are quick … -
Consumer Authority again fines provider of SMS services
The Consumer Authority is imposing fines upon Smart Media Services B.V. amounting to a total of EUR 118,750. Their website, skilled2win.com, enticed consumers with games, suggesting that by participating in the games, large (cash) prizes could be won. … -
Consumer Authority in 2009: telephone sales practices and sales pitches
In 2009, the Consumer Authority will focus on tackling misleading and aggressive telemarketing practices and sales pitches in addition to taking action with regard to SMS services and guarantees and conformity. Marije Hulshof, Director of the Consumer …