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  • Regulations of the Board of ACM

    Publication Regulations 26-04-2013
    The Netherlands Authority for Consumers and Markets (ACM) is led by a board. The Board of ACM consists of three Members, one of which is the Chairman of the Board. These Regulations of the Board of ACM explain the operating principles of the Board of …
  • Car dealer Motorhuis fined for failing to notify of a concentration

    Publication News 22-04-2013
    Failing to notify of concentrations on time undermines the oversight efforts of the Netherlands Authority for Consumers and Markets (ACM). ACM has therefore imposed a fine of EUR 500,000 on Dutch car dealer Motorhuis B.V. and its holding company Markeur …
  • 2013 ACM Records Management Regulation

    Publication Regulations 08-04-2013
    The Netherlands Authority for Consumers and Markets (ACM) is the caretaker of records and files of ACM. ACM’s care ends as a result of transfer, disposal or destruction of its records or files. If ACM exercises powers on behalf of the Minister, the duty …
  • Decision on the appointment of ACM enforcement officers

    Publication Regulations 08-04-2013
    The Netherlands Authority for Consumers and Markets (ACM) enforces compliance with various laws and regulations, both national and European ones. Under most of these laws and regulations, compliance is enforced by enforcement officers. With this Decision …
  • Dutch charity lotteries are fined again for unnecessarily annoying consumers

    Publication News 21-03-2013
    OPTA has imposed fines on three major charity lotteries in the Netherlands as well as on the holding of Dutch charity lotteries, totaling EUR 200,000 for sending spam emails. Between October 1, 2009 and June 30, 2010, these charity lotteries sent over 78 …
  • Netherlands Consumer Authority fines Ryanair

    Publication News 20-03-2013
    The Netherlands Consumer Authority (CA) imposes a total fine of EUR 370,000 on Irish airline Ryanair for four violations that were found in its online booking system. Ryanair offered airfares on its website that did not include all foreseeable and …
  • Fine on Ryanair for unclear prices

    Publication Decisions 20-03-2013
    On February 26, 2013, the Netherlands Consumer Authority issued a decision against Irish airline Ryanair. On its website www.ryanair.com/nl, Ryanair offers airline tickets to Dutch consumers. The Consumer Authority has examined the booking process on …
  • Procedure on the Exchange of Information between ACM and Ministers

    Publication Regulations 15-03-2013
    Under Section 2 of the Establishment Act of the Netherlands Authority for Consumers and Markets, the Netherlands Authority for Consumers and Markets (ACM) enforces compliance with a number of laws concerning market oversight, which fall under the …
  • NMa fines three taxi firms and six executives for cartel activities

    Publication News 04-03-2013
    Dutch taxi firm RMC together with rival firms IJsselsteden and BIOS engaged with each of them separately in bid-rigging arrangements involving taxi services in the greater Rotterdam area, which, according to the NMa, fall under the cartel prohibition. …
  • OPTA repeats order for incremental penalty payments on TNT Post

    Publication News 30-09-2009
    Determination of universal postal tariffs hampered by TNT Post The Hague, 30 September 2009. OPTA has imposed a second order for incremental penalty payments on TNT Post for failing to cooperate with the regulator on the determination of the universal …
 
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