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ACM fines tour operator Corendon for displaying incorrect prices
June 22, 2017: The District Court of Rotterdam has ruled on appeal in this case. For the complete text of that ruling (in Dutch), please refer to this page. Read the appeal The Netherlands Authority for Consumers and Markets (ACM) has fined Dutch tour … -
ACM is now able to impose higher fines
From July 1, the Netherlands Authority for Consumers and Markets (ACM) will be able to impose higher fines. The higher maximum fines apply to violations of all acts and regulations that ACM enforces. This has been the result of the Act on raising the … -
ACM imposes fines for seriously misleading homeseekers
The Netherlands Authority for Consumers and Markets (ACM) has imposed fines totaling EUR 985,000 on two firms and three individuals for having seriously misled people that were looking for rental homes and apartments. Homeseekers signed up on a website … -
ACM imposes fine on Lycamobile for too high roaming tariffs
Telecom provider Lycamobile Distribution Limited (Lycamobile) charged its customers too high roaming costs. Customers that placed mobile calls, received mobile calls, or sent text messages when abroad (within the EU), thus paid too much for these … -
ACM imposed fines of EUR 12.5 million on cold-storage firms
The Netherlands Authority for Consumers and Markets (ACM) has imposed fines, totaling almost EUR 12.5 million, in three cases on four companies in the cold storage industry (freezing and refrigerated storage). Five executives each received personal … -
District Court of Rotterdam rules in net neutrality case
Charging consumers different tariffs for services on the Internet (tariff differentiation) is a violation of Dutch net-neutrality regulations. This has been confirmed by the District Court of Rotterdam in an appeal that telecom company Vodafone had filed … -
Dutch puzzle book publisher fined for having misled consumers
The Netherlands Authority for Consumers and Markets (ACM) has imposed a fine of EUR 200,000 on publisher Calatus B.V., which publishes the Editie Enigma puzzle books among other titles, for having engaged in unfair commercial practices. Calatus provided … -
ACM fines natural-vinegar manufacturers for cartel agreements
The Netherlands Authority for Consumers and Markets (ACM) has imposed fines on two manufacturers of natural vinegar (also known as white or distilled vinegar), which are Kühne and Burg, for having made cartel arrangements. Burg is imposed a fine of EUR … -
Dutch telecom company KPN fined for putting competitors at a disadvantage
The Netherlands Authority for Consumers and Markets (ACM) has imposed two fines on Dutch telecom company KPN totaling EUR 8 million for putting its competitors at a disadvantage. These fines concern violations committed with regard to the business service … -
ACM Publication Procedure
By publishing decisions, the Netherlands Authority for Consumers and Markets (ACM) wishes to achieve the best possible result for businesses and consumers. ACM wishes to do so by: - Being transparent about the way it applies the rules; - Accounting for …