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ACM: promote sustainability through European collaboration
European collaboration can make the production of sustainable energy more efficient, and it may speed up the transition towards a future with a higher share of sustainable energy. That is the conclusion the Netherlands Authority for Consumers and Markets … -
Compensations for power outages exceed € 13 million
In 2012, regional network operators paid more than € 13 million in compensations to consumers and businesses that were hit by extended outages (electricity and/or natural gas). The longest outage in 2012 lasted more than 24 hours, and occurred in the … -
ACM complaints procedure
The Netherlands Authority for Consumers and Markets (ACM) has a complaints officer. The ACM complaints officer is charged with handling complaints about ACM. If you wish to file a complaint about ACM, please use the form that can be found in the annex of … -
Reduced risk of violation of secrecy of correspondence at temporary storage locations of Dutch mail company PostNL
After examining temporary storage locations of Dutch mail company PostNL, the Netherlands Authority for Consumers and Markets (ACM) sees room for improvement in safeguarding the secrecy of correspondence at these locations. The risk of something happening … -
University of Groningen has a new endowed chair focusing on the Regulation of Energy Markets
A new endowed chair at the University of Groningen (RUG) addresses the question of how well energy markets function and what measures governments could take in order to realize improvements. The chair was created on June 1, and is supported by the … -
Dutch and Norwegian regulators explore options for hedging on the NorNed electricity cable
ACM and the Norwegian energy regulator NVE have conducted a study to assess options for long term cross-border hedging via NorNed, the electricity interconnector between Norway and the Netherlands. To date, different options for cross-border hedging have … -
ACM aims for substantially lower tariffs for consumers
Network operators charge consumers tariffs for the transmission of electricity and natural gas and for being connected to the energy networks. These tariffs will be reduced considerably over the next few years. Households will thus save, on average, … -
Regulations of the Board of ACM
The Netherlands Authority for Consumers and Markets (ACM) is led by a board. The Board of ACM consists of three Members, one of which is the Chairman of the Board. These Regulations of the Board of ACM explain the operating principles of the Board of … -
Appellate court: KPN’s network to remain open for competitors
On April 25, 2013, the Dutch Trade and Industry Appeals Tribunal (CBb), the highest court in the Netherlands on antitrust matters, ruled in appeal cases from various telecom companies against the market analysis decision concerning unbundled access to the … -
‘Dutch Railways NS has no incentive to serve its competitors well’
Dutch Railways NS currently has no real incentive to serve its competitors well. Alternatively, it could even be argued NS has a perverse incentive, because other rail companies are competitors too. This is what the Netherlands Authority for Consumers and …