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ACM intensifies its oversight of energy tariffs for consumers
The Netherlands Authority for Consumers and Markets (ACM) will intensify its oversight of the tariffs for electricity and natural gas for small-scale users. ACM assesses whether such tariffs are reasonable. Tariffs are reasonable if they have been based … -
Pilotage tariffs to increase by 3.03% in 2023
The Netherlands Authority for Consumers and Markets (ACM) has set the pilotage tariffs for 2023. These tariffs will increase by 3.03% compared with 2022. The tariffs are based on a price-cap calculation. This is the result of new legislation that came … -
ACM recommends improving the protection of consumers and business customers in new Postal Act
In a letter to the Dutch Ministry of Economic Affairs and Climate Policy (EZK), the Netherlands Authority for Consumers and Markets (ACM) expressed its concerns about the bill containing amendments to the Dutch Postal Act. In the letter, ACM recommends … -
Method for calculating the outcome of ACM
For more than 10 years ACM has assessed each year what its work delivers for consumers and customers: the outcome. The ACM outcome is defined as “the in a simple manner calculated expected effects of ACM's actions on consumer welfare in the short term”. … -
Market study into cloud services
ACM has conducted a market study into whether the market for cloud services is functioning properly, and whether there are any risks to prices, quality, and innovation with regard to cloud services, possibly caused by market structures or by the practices … -
ACM stimulates system operators to utilize existing grids more efficiently
With its code decision on congestion management, the Netherlands Authority for Consumers and Markets (ACM) enables system operators to use existing grids more efficiently. This will free up more capacity on the grid, and there will be no need to wait with … -
ACM anticipates savings for Dutch households of up to 200 million euros per year because of fiber-optic arrangements
The Netherlands Authority for Consumers and Markets (ACM) has published a draft decision following recent proposals from Dutch telecom operator KPN and fiber-optic company Glaspoort regarding lower tariffs and improved conditions for access to their … -
ACM and system operators explore opportunities for reducing the effects of staff shortages
Many sectors of the Dutch economy are currently experiencing difficulties as a result of the shortage of skilled technical workers. The Netherlands Authority for Consumers and Markets (ACM) has conducted a market survey in order to get an overview of the … -
Harder choices needed with regard to grid expansions in order to meet objectives of the energy transition
System operators go to great lengths to solve the problem of capacity scarcity (also called congestion) on grids. Nevertheless, they will not be able to complete all of their planned projects on time because of, among other reasons, staff shortages, … -
ACM: Amsterdam Airport Schiphol’s new charges will not be suspended during the handling of several complaints
The complaints that the Netherlands Authority for Consumers and Markets (ACM) has received about the new airport charges of Amsterdam Airport Schiphol do not constitute a need for suspending the commencement date of those new charges. With this suspension …