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CA: Reducing and preventing consumer harm
In 2012, the Netherlands Consumer Authority (CA) primarily focused on the reduction and prevention of consumer harm. That is the key message from its 2012 Annual Report, which it released today. The CA used various instruments in order to end violations … -
Consumer Authority penalises Greenchoice for misleading doorstep selling
The Consumer Authority has imposed penalties of a total of EUR 525,000 on the Greenchoice (energy supplier) for misleading doorstep selling. During the period from October 2009 to August 2010 the company called at the doors of a large number of consumers … -
The Netherlands Consumer Authority fines providers of misleading sales demonstrations during coach trips
The Netherlands Consumer Authority has imposed fines for an amount totalling EUR 630,000 on three companies that organised coach trips accompanied by misleading and aggressive sales demonstrations. Two of these organisations were German and one Dutch. The … -
Young people appear less vulnerable to advertising on social networking sites
But those with parents of non-western origin and less well-educated young people are less likely to realise the intentions of commercial messages Young people are well aware that companies attempt to contact and influence them via social media such as … -
Increasing numbers of cross-border violations of consumers interests
The number of cross-border violations of regulations that harm consumers' interests is on the rise. An increasing number of companies offer their services across borders, particularly via the internet, but this does not always take place in accordance … -
Consumer Authority imposes fine upon photographic studio for misleading recruitment of models via the internet
The Consumer Authority has imposed a fine of EUR 100,000 upon the company Fotosessie.com for offering photo shoots in a misleading and aggressive manner on the internet. Young people were approached via social networking sites, such as Hyves, encouraging … -
Priority areas of the Consumer Authority: aggressive canvassing and unfair practices on the internet
Over the coming period, the Consumer Authority will focus in particular on misleading and aggressive canvassing and unfair commercial practices on the internet. The enforcement authority announced this today at the presentation of its Agenda for 2010 and … -
Consumer Authority fines Keukenkampioen and Keukenconcurrent
The Consumer Authority has fined Keukenkampioen and Keukenconcurrent 110,000 euro each. The companies will also be liable to an incremental penalty payment of 5000 euro per day, up to a maximum of 200,000 euro. By taking this measure, the Consumer … -
Consumer Authority to monitor online ticket shops
The Consumer Authority intends to monitor the websites of companies that resell entry tickets for concerts and events. The monitoring will focus upon whether consumers have been provided with correct and complete information. The Consumer Authority is … -
Consumer Authority: Grando Retail adjusts commercial practice
It appeared that Grando Retail, a member of the Central Association for the Interiors Sector [Centrale Branchevereniging Wonen, CBW] and a franchise chain of independent kitchen businesses with around 47 showrooms in the Netherlands, had been acting in a …