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ACM Telecom Monitor for Q2 2023: mobile-data consumption and fiber-optic grow substantially, consumers seldom switch
The latest telecom monitor (in Dutch) by the Netherlands Authority for Consumers and Markets (ACM) reveals that, in the second quarter of 2023, mobile-data consumption in the Netherlands has increased by 20%, which is a substantial increase. Moreover, the … -
ACM warns about fixed contracts with prices above the price cap
The Netherlands Authority for Consumers and Markets (ACM) warns consumers about taking out new fixed contracts with prices above the price cap. The price cap will be lifted on January 1, 2024, which means that, from that date onwards, consumers will again … -
ACM Telecom Monitor for Q1 2023
About the Telecom Monitor: Each quarter, the Netherlands Authority for Consumers and Markets (ACM) publishes the Telecom Monitor. The Telecom Monitor gives an overview of the trends in the telecom sector. The most important market participants in the … -
ACM: rapid rollout of fiber-optic networks to which various internet providers are admitted will lead to sufficient competition
Thanks to the rollout of fiber-optic connections (also by independent providers), consumers and businesses in the Netherlands are able to choose between more and more high-speed broadband providers at competitive prices. Moreover, the fiber-optic networks … -
ACM: almost all suppliers offer contracts with prices below the price cap
The Monitor on the consumer energy market (in Dutch) of the Netherlands Authority for Consumers and Markets (ACM) shows that almost all suppliers of natural gas and/or electricity offer new customers contracts with prices below the price cap. Despite this … -
ACM’s Postal and Parcel Markets Scan: 43 million fewer parcels sent in 2022
In 2022, consumers and businesses sent 43 million fewer parcels than in 2021. Over the past few years, the number of parcels had gone up. As a result of the measures taken in the retail sector because of the COVID-19 pandemic, the number of parcels went … -
More fixed energy contracts thanks to new ACM rules: consumers have plenty to choose from once again
On June 1, 2023, new rules regarding the early termination of fixed energy contracts went into effect, and this has resulted in energy suppliers offering more fixed contracts again. The Monitor on the consumer energy market of the Netherlands Authority … -
ACM Telecom Monitor for Q4 2022: landline calls and texting significantly decreased
Over the past four years, the number of text messages sent from mobile phones in the Netherlands has dropped from 3.3 billion in 2019 to 2.3 billion in 2022. The number of voice minutes over fixed telephony has decreased to 6.3 billion in 2022. These … -
Monitor on the consumer energy market: more and more rates are below the price cap
Rates in new contracts for natural gas and/or electricity continued to go down last month. As a result, the variable supply tariff in 35 percent of the contracts offered to new customers dropped below the price cap (in early March, this percentage was 16 … -
ACM Telecom Monitor: more plans over fiber-optic than over copper
In the third quarter of 2022, the number of Dutch households with fiber-optic connections went up by 290,000 to over 5.3 million. A total of 2.39 million plans use such fiber-optic connections. That is 11,000 more than in the previous quarter, which means …