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2023 ACM Postal and Parcel Markets Scan: Turnover of the broader postal and parcel market goes up, consumers pay more yet experience less quality
In 2023, the Dutch again sent more parcels than in the previous year. As a result, total turnover of the broader postal and parcel market went up. Both the volume as well as the turnover of the parcel market increased last year, and saw increases of 1.9 … -
ACM study: four energy suppliers’ feed-in costs for solar-panels owners not prohibited
On the basis of existing regulations, energy suppliers are free to set their own rates so long as these are not unreasonable, taking into consideration the underlying costs. Households with solar panels generate higher costs for energy suppliers than do … -
Mobile-data traffic and the number of households with access to fiber-optic went up considerably in 2023
The number of households with access to fiber-optic has considerably increased over the past year, by approximately 25 percent. That is one of the conclusions of the 2023 annual review of the Telecom Monitor of the Netherlands Authority for Consumers and … -
ACM Monitor: suppliers more and more often distinguish between customers with and without solar panels, HEM’s rates still the highest
Energy suppliers distinguish more and more often between customers with and without solar panels. This is one of the conclusions of the most recent Monitor on the consumer energy market. More and more suppliers decide not to offer multi-year fixed … -
ACM: fixed energy contracts are making a comeback
More than half of Dutch households once again have contracts with fixed prices for the delivery of natural gas and electricity. This has been revealed by the Monitor on the consumer energy market of the Netherlands Authority for Consumers and Markets … -
Performance evaluation shows minor differences between municipal public transport companies in the three largest Dutch cities
The three municipal public transport companies in the three major cities of Netherlands (GVB in Amsterdam, RET in Rotterdam, and HTM in The Hague) differ little in their performances in 2022 in terms of cost effectiveness and quality, among other … -
ACM Telecom Monitor for Q3 2023: Mobile-data consumption continues to grow, but number of voice minutes decreases
The latest telecom monitor by the Netherlands Authority for Consumers and Markets (ACM) reveals that, in the third quarter of 2023, mobile-data consumption went up again (by 8.6%). The growth in data peaked in the third quarter of 2023, but the number of … -
ACM’s Monitor on the consumer energy market: average costs for natural gas and electricity remain the same due to lower supply tariffs
On 1 January 2024, households paid, on average, exactly the same for new energy contracts as they did on 1 December 2023. This has been revealed by the Monitor on the consumer energy market of the Netherlands Authority for Consumers and Markets (ACM). On … -
ACM: fixed energy contracts offer the most certainty when price cap is lifted
Consumers that wish to have certainty regarding their energy bills in 2024 are best advised to go for fixed contracts with prices below the current price cap. According to the Monitor on the consumer energy market by the Netherlands Authority for … -
Six percent of Dutch households have energy contracts above the price cap, more people choose fixed contracts
Approximately six percent of Dutch households have contracts for electricity and natural gas with prices above the price cap. In almost all situations, these households will be better off taking out another contract. On 1 January 2024, the price cap will …