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ACM: telecom operators are allowed to work together for a fast roll-out of mobile networks
Telecom operators are allowed to collaborate, under certain conditions, in order to invest, in an efficient manner, in the capacity, quality, and coverage of mobile networks. That has been laid down by the Netherlands Authority for Consumers and Markets … -
ACM Telecom Monitor: Dutch call more during coronavirus crisis
In the second quarter of 2020, the coronavirus (COVID-19) crisis had noticeable effects on telephony and data consumption in the Netherlands. This is one of the conclusions of the Telecom Monitor that the Netherlands Authority for Consumers and Markets … -
Telecom Monitor for Q2 2020
The Telecom Monitor gives an overview of the trends and developments in: mobile services fixed telephony broadband television business network services bundles ACM uses data provided by the most important market participants in the telecom industry. The … -
Telecom Monitor for Q1 2020
The Telecom Monitor gives an overview of the trends and developments in: mobile services fixed telephony broadband television business network services bundles ACM uses data provided by the most important market participants in the telecom industry. The … -
Consultation of ACM’s policy rule regarding calls to Dutch emergency number 112
Mobile telecom operators must ensure that Dutch emergency number 112 can be reached (officially in Dutch: ‘aankiesbaar’, which translates to ‘dialable’) using all technologies that they use for establishing regular phone calls. This is one of the … -
Lebara lowers its roaming rates following ACM request
Dutch telecom operator Lebara has lowered its rates for mobile calling and texting from one EU country to another. The company immediately adjusted these roaming rates, following a request from the Netherlands Authority for Consumers and Markets (ACM), … -
ACM: Telecom providers should offer roaming abroad under the same terms as at home
When customers use mobile services abroad within the European Union, telecom providers should offer such services under the same terms as at home. According to the ‘roam-like-at-home’ principle, providers should offer their customers 4G services wherever … -
KPN is to adjust its policy regarding unwanted anonymous phone calls
Dutch telecom operator KPN must adjust its policy regarding unwanted or harassing anonymous phone calls. This has been one of the conclusions of the Netherlands Authority for Consumers and Markets (ACM) in a dispute between KPN and rival operator Robin … -
ACM launches investigation into abuse of dominance by Apple in its App Store
The Netherlands Authority for Consumers and Markets (ACM) will investigate whether Apple abuses the position it has attained with its App Store. ACM will do so following indications that ACM has received from other app providers over the course of its … -
ACM to Ministry of Economic Affairs: set caps on mobile frequencies to maintain competition
A balanced allocation of available frequencies is necessary in order to maintain sufficient competition on the Dutch mobile telephony market. That is one of the conclusions of the Netherlands Authority for Consumers and Markets (ACM) in its …