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Barriers to entry into the Dutch retail banking sector
The Authority for Consumers & Markets has conducted a study into entry barriers of the Dutch retail banking sector. The entry of new players or even merely the threat thereof will increase competition in the Dutch banking sector. This is important because … -
ACM makes recommendations for improving competition in the banking sector
Reduce and simplify banking regulations. Evaluate the licensing scheme for banks and make it easier for consumers to switch. These are some of the nine recommendations that the Netherlands Authority for Consumers & Markets (ACM) has made to the Dutch … -
Appendix 1 – KPMG report
This study by KPMG has been conducted on behalf of the Authority for Consumers and Markets for its market study into entry barriers of the Dutch retail banking sector. KPMG has interviewed 20 market participants of the banking sector and asked which entry … -
Appendix 2 – GfK report (a)
This survey by GfK has been conducted on behalf of the Authority for Consumers and Markets for its market study into entry barriers of the Dutch retail banking sector. In this survey around 500 consumers were asked about their switching behaviour for … -
Appendix 3 – GfK report (b)
This survey by GfK has been conducted on behalf of the Authority for Consumers and Markets for its market study into entry barriers of the Dutch retail banking sector. In this survey around 1.000 consumers were asked about their switching behaviour for … -
Appendix 4 – GfK report (c)
This survey by GfK has been conducted on behalf of the Authority for Consumers and Markets for its market study into entry barriers of the Dutch retail banking sector. In this survey around 500 SMEs were asked about their switching behaviour for current … -
More consumers switch energy supplier
In 2013, 13.1 percent of consumers switched to another energy company. That is more than in 2012 – when the percentage was 12.5 – and more than in any other previous year. This is revealed by a report of the Netherlands Authority for Consumers and … -
ACM investigates antitrust concerns for smaller postal companies
The Netherlands Authority for Consumers and Markets (ACM) has decided to further investigate possible problems in the market for transporting unsorted mail. The amended Dutch Postal Act recently granted ACM the ability to do so. More specifically, it is … -
Choose you cell phone wisely
When purchasing cell phones, consumers should rely more on aspects such as the quality of the phone, and the service that the seller provides. They should do so when purchasing a phone without a contract, but also when getting a ‘free’ phone that comes … -
ACM lowers tariffs of telecom providers for delivering calls
From September 1, 2013, the Netherlands Authority for Consumers and Markets (ACM) has lowered the tariffs that telecom providers are allowed to charge one another for delivering calls (call termination). Providers will be allowed to charge 1.109 cents per …