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Ten years of competition in the energy market have turned most Dutch into switchers
Over the past ten years, 55 percent of all Dutch consumers have switched energy contracts at least once. This has been revealed by the Trend Report on Competition and Consumer Confidence in the Energy Market for the first half of 2014, published by the … -
Working paper on the effects of access regulation on investment and the implications for optimal access-price regulation
This working paper gives an overview of the theoretical literature and empirical studies on the effects of access regulation on investments in the telecommunications markets. Conclusions are drawn about the optimal access pricing policy in two scenarios: … -
Research report into effects of access regulation in the telecommunication market
Commissioned by ACM, research firm Industry Insights has examined what the effects have been of access regulation in the telecommunication market. In its study, Industry Insights made a comparison of all markets in the EU. Its conclusion is that access … -
Explanatory notes to draft market analysis decision on unbundled access
Dutch telecom company KPN must continue to offer its competitors access to its copper and fiber-optic networks. That is the conclusion of ACM’s triennial market analysis decision. ACM regularly analyzes the telecommunications markets in order to promote … -
2014 Liquidity Report wholesale markets for natural gas and electricity
The 2014 Liquidity Report offers an overview of the trends in liquidity on the wholesale markets for natural gas and electricity in the period of 2009-2013. Volumes on the wholesale markets for natural gas and electricity continued to increase in 2013. … -
KPN fined for putting competitors at a disadvantage with regard to its business call-forwarding service
Dutch telecom company KPN is required to inform in advance competitors that use its network about what services KPN will offer to its own business customers. In addition, KPN must in a timely manner give competitors the opportunity to make a similar offer … -
Fixed book prices result in lower book sales
Just like many other countries, the Netherlands has a law that governs fixed book prices, requiring publishers to determine the consumer price for each new title. That means that new titles have the same price in each and every bookshop, and that … -
Fixed book prices result in lower book sales
Just like many other countries, the Netherlands has a law that governs fixed book prices, requiring publishers to determine the consumer price for each new title. That means that new titles have the same price in each and every bookshop, and that … -
Study CEG 'Overdrafts on personal current accounts'
CEG conducted a study on personal overdrafts. This study was commissioned by the Authority for Consumer & Market (ACM). According to CEG, it is not likely that it is plausible that personal overdraft is a separate market. Personal overdrafts form part of … -
Inform consumers better about overdraft fees
Banks must inform consumers better about the annual fees they have to pay for their bank accounts, including overdraft fees. The Netherlands Authority for Consumers & Markets (ACM) has issued this recommendation following the study ‘Overdrafts on personal …