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ACM Telecom Monitor for Q4 2022: landline calls and texting significantly decreased
Over the past four years, the number of text messages sent from mobile phones in the Netherlands has dropped from 3.3 billion in 2019 to 2.3 billion in 2022. The number of voice minutes over fixed telephony has decreased to 6.3 billion in 2022. These … -
European Data Act to make it easier to switch cloud services
The new European rules regarding IT services in ‘clouds’ are needed for making the market for business cloud services more competitive. This has been one of the main conclusions of the Netherlands Authority for Consumers and Markets (ACM) following the … -
SDT members to expand their collaboration regarding digital regulation
The Digital Regulation Cooperation Platform (SDT) will create two additional so-called Chambers for the coordination of its oversight over digital platforms and artificial intelligence. Other regulators will also be involved in these Offices. The SDT was … -
ACM: further assessment is needed in areas with high-speed broadband over cable only
The Netherlands Authority for Consumer and Markets (ACM) will assess whether measures are needed to promote competition in areas where people are only able to take out high-speed broadband plans (at least 200 Megabits per second) over the cable network. … -
Following an EU action, WhatsApp will, going forward, provide clear information about changes to its terms of service
Going forward, WhatsApp will inform its users clearly about any changes that it will implement to its terms of service. WhatsApp will inform users on what those changes entail, and it will explain to them what the effects of those changes are. In … -
ACM’s activities in 2023
In 2023, ACM will focus on the following areas: The energy transition: accelerating the transition to sustainable energy for everyone The digital economy: promoting an open and fair digital economy Making the economy more sustainable: moving towards a … -
ACM Telecom Monitor: more plans over fiber-optic than over copper
In the third quarter of 2022, the number of Dutch households with fiber-optic connections went up by 290,000 to over 5.3 million. A total of 2.39 million plans use such fiber-optic connections. That is 11,000 more than in the previous quarter, which means … -
ACM accepts T-Mobile’s commitment: zero-rating service to stop from 31 March 2023
The Netherlands Authority for Consumers and Markets (ACM) has accepted the commitment made by telecom operator T-Mobile to stop offering its ‘Data-free Music’ service (in Dutch: Datavrije Muziek) for mobile plans no later than March 31, 2023. With this … -
ACM wishes to ban fake discounts when stricter rules come into effect
With the advent of new rules, the Netherlands Authority for Consumers and Markets (ACM) steps up its oversight over fake discounts. “The norms are clear now. Discounts must be genuine discounts on the lowest prices that had been previously charged. This … -
ACM publishes update to the rules regarding online deception
Businesses are getting better and better at influencing consumers online in a targeted manner in their decision-making processes and purchase decisions. They do so, for example, by using personal data regarding specific preferences and behavior. …