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ACM: system operators can experiment with standard contracts for wind and solar farms
The Netherlands Authority for Consumers and Markets (ACM) has given all system operators two years to experiment with standard contracts for congestion management for new wind and solar farms. With these standard contracts, it becomes easier for system … -
On World Consumer Rights Day, ACM calls attention to consumers’ telemarketing rights
Telemarketing calls have been a huge annoyance for consumers for years now. Many reports are filed with ACM’s consumer information portal ACM ConsuWijzer about this topic. That is why, today on World Consumer Rights Day, the Netherlands Authority for … -
Energy supplier Qwint to cease operations but guarantees proper billing process and payment of outstanding credit balances
Qwint B.V. is a small energy supplier with approximately 700 customers. It plans to leave the market on April 1, 2024, and has therefore not accepted any new customers for some time now. An investigation of the Netherlands Authority for Consumers and … -
Conclusion of preliminary study: energy suppliers incur extra costs for customers with solar panels, ACM to launch a follow-up study
Households with solar panels generate higher costs for suppliers than do households without solar panels. This has been revealed by an exploratory study of the Netherlands Authority for Consumers and Markets (ACM). ACM has carried out this study because … -
ACM warns market participants regarding possible manipulation on wholesale energy market
In recent months, the Netherlands Authority for Consumers and Markets (ACM) has received indications regarding energy traders that may have been guilty of artificially raising prices on wholesale markets through ‘spoofing’. Following a warning issued by … -
ACM to require private networks to help utilize the public grid better
The Netherlands Authority for Consumers and Markets (ACM) will require private networks to help with reducing the burden on the public grid during peak moments. Until now, this requirement had only applied to users that are directly connected to the … -
ACM: fixed energy contracts are making a comeback
More than half of Dutch households once again have contracts with fixed prices for the delivery of natural gas and electricity. This has been revealed by the Monitor on the consumer energy market of the Netherlands Authority for Consumers and Markets … -
More-affordable transmission agreements for off-peak hours promote more efficient utilization of the grid
The Netherlands Authority for Consumers and Markets (ACM) makes it possible for system operators to offer contracts without firm transmission capacity (in the Netherlands, also referred to as non-firm alternative transmission agreements, alternatively … -
ACM’s Monitor on the consumer energy market: average costs for natural gas and electricity remain the same due to lower supply tariffs
On 1 January 2024, households paid, on average, exactly the same for new energy contracts as they did on 1 December 2023. This has been revealed by the Monitor on the consumer energy market of the Netherlands Authority for Consumers and Markets (ACM). On … -
ACM: Energy supplier HEM must put in order its administration, its finances, and refunds to consumers
Allround Hollands Energie B.V. (trading under the name Hollandse Energie Maatschappij, or HEM) must put its finances and administration in order soon, and it must pay back consumers any money it still owes them in connection with their final bills or …