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Consumers get refund after premium rate misuse
Consumers who have called Scrappy’s Electronics’ 0900 number with an 80 cents per minute charge will receive a refund of the call charge within two months. They will not be required to claim their refund. OPTA, the Independent Post and Telecommunications … -
Mobile providers adjust invoicing for prepaid calls to paid information services in line with tariff announcements
When calling paid information services using numbers such as 0900, 0906, 0909 and 18xy, consumers must be presented with an announcement of the rate per minute applicable for the service that he is calling and information about the costs of using a mobile … -
OPTA issues 51 admonitions for maximum rate information infringement
OPTA, the Dutch independent Post and Telecommunications Authority, issued 51 admonitions to users of premium rate (0900) phone numbers costing at least 15 cents per minute for failing to inform their callers of the maximum rate of each call upon … -
Decision on objection Thuiswerkcentrale
On 24 April 2008 the OPTA Commission imposed four fines totalling EUR 510.000 to two Dutch natural persons and two companies Abodata VOF and H.P.T. Development BV for violating Article 11.7 of the Telecommunications Act (spam injunction). On 6 June 2008 … -
Clarity for consumers on premium rate telephone numbers
On 1 October 2008 new legislation and regulation came into effect, as a result of which it will become clear to consumers what fees they will pay for calling premium rate telephone numbers. This category includes 0900 (serious information), 0906 (adult … -
OPTA to monitor issue of premium rate telephone numbers more closely
New legislation and regulations came into effect on 1 July, which allow OPTA, the Dutch Independent Post and Telecommunications Authority, to monitor the issue of premium rate telephone numbers in the 0900, 0906, 0909 and 18xy series more closely. Many … -
OPTA fines Thuiswerkcentrale for distributing spam
The Commission of OPTA, the Dutch Independent Post and Telecommunications Authority, has fined two Dutch citizens and the companies, Abodata V.O.F. and H.P.T. Development B.V., a total of EUR 510,000.00 for distributing unsolicited electronic messages …