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Commitments made by Ticketmaster: consumers have a choice in resale platforms again
Consumers who wish to resell their mobile Ticketmaster tickets outside of Ticketmaster’s platform will continue to be able to do so. Ticketmaster has made this commitment following an investigation of the Netherlands Authority for Consumers and Markets … -
EU consumer authorities compel Vinted to be clearer about prices and conditions
European consumer authorities have come to an agreement with online marketplace Vinted that, going forward, it will inform consumers more clearly about prices and conditions. Among other improvements, the platform will present the total price of each … -
Program of the ECN Digital Markets Act Conference 2024
The Netherlands Authority for Consumers and Markets (ACM) has published the final program of the conference on the Digital Markets Act (DMA) to be held on 24 June in Amsterdam, the Netherlands. Speakers at the conference include Mozilla, Bol, Ian Brown, … -
ACM has fined online stores for using fake discounts
The Netherlands Authority for Consumers and Markets (ACM) has imposed fines totaling 621,000 euros on five online stores for using fake discounts. The online stores offered multiple products with discounts on misleading ‘was-prices’. As a result, … -
ACM study: one in ten consumers switches energy contracts following telemarketing calls or door-to-door sales
The Monitor on the consumer experience of the Netherlands Authority for Consumers and Markets (ACM) has revealed that one in ten consumers that switched to a different energy contract last year did so following an offer (usually unsolicited) made over the … -
Blog Paul de Bijl: Tacit collusion
Study into the Dutch savings market ACM’s study into the Dutch savings market (published on May 28) kicked up quite some dust. And yet, nobody seemed truly surprised. The study followed from a letter to the Dutch House of Representatives sent last year by … -
Choosing a health-insurance plan is still difficult for consumers
A joint study by the Dutch Healthcare Authority (NZa) and the Netherlands Authority for Consumers and Markets (ACM) into the health-insurance market has revealed that the number of health-insurance plans that hardly differ from each other (or not at all) … -
Owner of www.destapnaarhuren.nl takes website offline following ACM action
The Netherlands Authority for Consumers and Markets (ACM) has carried out an investigation into the website www.destapnaarhuren.nl. ACM had received reports that the website possibly misled consumers. The owner has taken down the website because of ACM’s … -
ACM clears acquisition of St. Jans Gasthuis Weert hospital by academic hospital Maastricht UMC+
The Netherlands Authority for Consumers and Markets (ACM) has cleared the acquisition of St. Jans Gasthuis Weert hospital (SJG Weert) by academic hospital Maastricht UMC+ (MUMC+). ACM’s investigation has revealed that patients in the southern province of … -
Consultation of market study into the functioning of the Dutch savings market
The Netherlands Authority for Consumers and Markets (ACM) has published for consultation its market study into the functioning of the Dutch savings market. ACM finds it important that the insights of interested parties are taken into account in that …