Provision of information in the consumer energy market
Energy consumers should be able to choose from understandable and comparable offers. This document helps businesses that sell energy contracts, possibly with related services and/or products, to understand the rules with regard to consumer protection.
Documents
We do our utmost to make our documents accessible.
However, this is unfortunately not always possible.
If you are unable to read a document on our website using a screen reader or if you are unable to discern the colors of charts,
please send us an email.
We will contact you within a week.
And we will try to send you an accessible version within 4 weeks.